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Do I or my child need a referral from my doctor to be seen?

No. In the state of Iowa, you do not need a referral from your doctor to be seen by a physical therapist. If you have a referral, please make it available at your first appointment. I will fax any pertinent notes regarding your treatment plan to your doctor. Collaboration with other providers on your healthcare team is always encouraged.

Can I use my insurance?

Hatch Physical Therapy is an out-of-network provider, which means I do not have a relationship with any insurance companies. This allows you to participate in a model of care that is truly patient-centered. If you would like to submit it to your insurance company personally for reimbursement, I will provide you with an itemized invoice after each visit. I will be considered “out of network” for all insurance companies, so please check with your provider on your coverage plan. Please note, a prescription from your physician may be required for out-of-network physical therapy coverage. Reimbursement for out-of-network services is not guaranteed.

Can I use my HSA or FSA account?

Yes. Acceptable forms of payment include HSA/FSA accounts, check, cash, or credit card.

What part of my home should we use for our sessions?

For a child or baby: a living room or room with open floor space is preferred. Have a few of your child’s favorite toys available. 


For breastfeeding concerns: wherever you feel most comfortable. It is usually helpful to assess feeding in the chair that you use most often for breastfeeding.


For women’s pelvic health concerns: wherever you feel most comfortable. I will provide a treatment table and linens.

What should I wear?

For women and children, please wear clothing that is comfortable and easy to move in. If I am assessing your baby, I may ask you to dress them down to their diaper during my assessment.

What do I do with my pet?

Please be sure to secure your pet in a separate space during our session. As much as I love your furry friends, they may be a distraction to your session!

Do you offer virtual visits?

Yes. Hatch Physical Therapy offers Telehealth (virtual) visits upon request.

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